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Therapeutic Communication

Practise the conversations that build trust: opening an encounter, listening actively, responding with empathy and handling difficult news.

Build Your First Simulation

Competencies addressed

  • Establishing rapport and introducing self and role
  • Active listening and open questions
  • Empathic responses to distress
  • Breaking bad news and handling strong emotion
  • Checking understanding (teach-back)

Learner level

Pre-licensure, from first clinical courses onward

Modality

Voice conversation with an AI patient (SimVoice), with an optional patient photo (SimPortrait) or a live, expressive avatar (Interactive).

Estimated practice time

About 10–15 minutes per encounter, plus reflection

Assessment approach

Faculty-defined rubric covering communication criteria, with criterion-level feedback quoting the transcript

Scenarios

Built and adapted by your faculty. A ready-made starter library for this collection is in development.

Example scenario ideas

Ideas faculty can build and adapt to local practice.

  • An anxious patient on the evening before surgery
  • A relative upset about a delay in care
  • A patient who is reluctant to talk about symptoms

Every scenario includes

Prebrief
Learner instructions
The AI simulation
Rubric
Reflection and debrief prompts
Faculty guidance

Use AI for repeatable practice; preserve faculty judgment for consequential assessment.

Build your first therapeutic communication simulation.